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Customer Testimonials
Trusted Locally Since 1984
bubba treffehn
via Google
We’ve been very pleased with Sun Kool for over ten years. We had a semi-annual service today and I have to say that Carlos Candelario is by far the best maintenance technician we’ve experienced. Carlos was very thorough and professional. He took the time to...
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dixie mosbrucker
Ryan and Don installed my hvac system and did a wonderful job, they were clean, fast and did an excellent job. Sunkool should be proud to have these young men as employees. I have been a customer of Sunkool for 22 years and would not...
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Esta Knipper
via Google
Finally had to get a whole new AC system after 20 years. Of course I did my due diligence and checked with a few companies. Went with Sun Kool, from initial consultation, to scheduling, to installation. Every person I dealt with in the process was...
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Lisa Williams
Today we could not be more pleased, our a/c unit was making an alarming noise and we called the Sun-Kool company our call was returned so quickly. We spoke to Summer who was completely helpful and concerned. Summer dispatched Andrew who was the best, found...
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Diane Gannon
via Google
We are a local retail shop & our A/C went out. Scheduled an appointment w/another company but they never showed up. Called Sun Kool & they responded very quickly. Technician was extremely efficient & explained everything that he did to resolve the problem. Very reasonable...
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Ricky Gordon
I am 100% satisfied with the friendly, knowledgeable, and personable staff
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Pam Rox
He was professional and nice and showed me how to keep my system running well My dog, Taylor, gives him a 10 for his friendly interaction Thanks
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Linda Carlson
via Customer Survey
I can never say enough to good things about my service tech Keith. I trust him and stay with the company because of that. He is just excellent.
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Joseph Burt
via Google
Mike, Wyatt, and Joseph did a great job installing 2 new units at my commercial building this week. I was very impressed with their work ethic, professionalism, and communication throughout the installation process. Joe Neluna was knowledgeable and excellent to work with on the front...
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Nick Dellacava
via Customer Survey
SunKool is definitely my go to people who take care of my heat, ac, and ventilation. Customer service is excellent to work with, polite and efficient just like Jonathan who I ask for each time.
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John Kruse
He is organized and systematic, getting the job done in a timely manner. At the same time, he explains what he is doing and why
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Tim McDonald
The technician was very knowledgeable and professional.
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Jackson Hubert
Rafael explained in depth everything he did to get the unit working again
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Rebecca King
via Customer Survey
The entire team from the Warranty specialist Paige, her manager, both techs that came to my house for service were absolutely wonderful.
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Angela Mitchell
This review is long overdue. We chose Sun Kool to replace our outdated A/C system and it was done very professionally. Also mentioning, getting an appointment that was suitable for them and us in a short time frame was impressive. Our service techs were James...
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Neal Silverman
Keith is both a very personable and knowledgeable technician who walked me through how to maintain our HVAC system. He was very familiar with the Ecobee thermostat and showed me how to adjust settings to meet our comfort needs. We bought a home with a...
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Audrey Bogan
Harry has been servicing my Heating, Ventilation , and Air Conditioning (HVAC) system twice a year since I moved to The Villages almost three years ago. He’s a friendly and professional technician who thoroughly inspects my system
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Bruce Burga
Jonathan was very professional. He answered every question I had in a way that I, as a non technical person, could easily understand
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scott Peltier
via Google
My Technician today, Curtis Johnson, was early, prepared and proficient in dealing with my repair issue. Just from my description of the blower issue he went right to the issue with minimum troubleshooting due to his knowledge of the system. With in a short window,...
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Charles Lauziere
via Google
I was going crazy trying to figure out our high humidity issue. Finally gave in and called Sun Kool. They installed our unit and Keith knew it inside and out. He went above and beyond in the rain, even taking the time to explain what...
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Michael B
via Google
James was the best technician we had come to our villa in 12 years! He pinpointed the problem and took care of it right away. Very knowledgeable, courteous and personable!
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Evie G
via Google
we have used this company a few times and they were great and helpful got the job done quickly and the employees were professional recently we had to get a new ac unit and new duct work under the house they informed us of our...
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Ben Berns
via Customer Survey
Donnie is a superior technician. He was looking out for me; the customer of SUN KOOL
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Michael Church
My Mom and I had new heating and AC system installed. We have dealt with them for years and they have always gone above and beyond to solve any issues. I highly recommend. Even the building inspector said he never has had issues with them;...
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Mr. Norman
Jason was very efficient, very kind, and professional. He gave her a bunch of useful information and just overall was very delightful and did a great job.
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Michael Daley
Dudley was great coming out promptly, fixed the issue and gave me tips on how to avoid this problem happening again.
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Roberto Rega
We were very happy with him. great service and professionalism.
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Mike McCoy
via Customer Survey
The technician, arrived and performed the service very professionally. He was very courteous, and very respectful of the residence property.
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Ms. Carr
Dudley went out to fix her HVAC system, and she just wanted to let us know that he was the best!
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Michael Jasaitis
via Google
Sun Kool is fantastic! With sales, service, and maintenance, they are professional and thorough. We had them come out for service today and Ruben was our tech. He is knowledgeable, courteous, and diagnosed/fixed our problem quickly. We are comfortable tonight and very thankful!
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Terrance Urban
via Customer Survey
He is very professional & caring & personable – thanks again for your excellent service
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Alex Bilous
James and his team handled our new HVAC install on a new construction build flawlessly. Highly recommend. Professional, on time, seamless communication and top notch quality. Zero inspection issues. We will use Sunkool on all future construction projects.
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Pam Weathers
I have used Sun Kool for my heating and air system maintenance for years. For most of those years, I have been requesting Jeff Gentry as my service technician. Jeff is professional and reliable. I’m very happy with Jeff and highly recommend him and Sun...
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Nikki Smith
We have used Suncool in Ocala for all of our air conditioning and heating needs, from maintenance to new units. Due to their prompt service, professional technicians, excellent customer service and quality work we have recommended Them to all our family members in Marion county...
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Stephanie Toenges
via Google
We are new to the Villages and had a challenge when we tried to reset our Ecobee thermostat. SunKool sent Tucker out to take a look at it, and Tucker was very personable and informative and made sure I was comfortable with the results. I...
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D Bolen
Highly recommend! Sunkool came to our rescue when our HVAC’s heat stopped working during the first fall cold snap. The technicians promptly diagnosed the problem, obtained and installed the necessary part, and thoroughly answered our questions with expertise and a patient, respectful attitude. They are...
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Caron Kelly
via Google
Harry and Victor did a great job at my house today doing 6 month maintenance on my HVac! Harry is a great employee. He is knowledgeable about the parts and provides great customer service. I appreciate his good work and want you to know he...
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Ray Delp
The technician was thorough and answered all of my questions.
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Francis Macioce
We are with your.company for almost 11 years he is your ACE technician. We are requesting Mike to be our only technician to service my A/C
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Ray Lake
via Google
Today we had our 6 month check up with tech Luke. He was on time and completed our maintenance agreement in a timely manner. He advised that the system is in perfect working order. This is a great service that Sun Kool Air-conditionoffers to homeowners.
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George Mandas
via Customer Survey
My service Tech “Tim” is an amazing human, allowed me to pier over his shoulder and teach me things about my system
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Michelle Radice
via Google
Thank you, Jacob, for a very thorough and professional maintenance repair appointment. We appreciate your review of our system and thank you for taking the time to discuss your findings with us. Having an annual contract with Sun Kool has proven a very beneficial and...
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Mr. Cox
via Customer Survey
He showed up and did the repair in 15 minutes. He wanted to send Kool Kudos to Andrew for his wonderful job.
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Cal Rolfes
They did an excellent job. Very thorough inspection. Thanks
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Tim R.
Sun Kool AC recently replaced 2 existing heat pump systems with new. Their salesman, office staff and on-site techs were courteous, timely, helpful and completed all the work at the quoted price they agreed too. If and when I have future HVAC related work, I...
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Robert Troise
via Customer Survey
He was professional, explained everything and noted the system was in great working order.
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Steve Aldridge
via Google
Coming from a background of HVAC I’m very impressed by the professionalism and knowledge of James our service technician as well as Joe and Chris our installers thank you again gentleman for an awesome job.Be sure to check the photos of their work!
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Lynne Powell
We love SunKool !!!!Our heat pump quit working the last cold snap, so we had no heat on a very chilly night. I called SunKool the next morning & James was here in less than 30 minutes! We have been customers for almost 20 years...
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Nicole Harbut
I had to have a new unit installed and Sun Kool was the only company that gave me a reasonable quote. Other companies were asking over $11,000!They were able to come out in a few days and replace it. Only took 2 hours to complete....
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Mark Anderson
via Google
Harry is very knowledgeable, efficient and marvelous people skills. Really felt I had his full attention and was serving our HVAC to ensure it works at peak levels. He installed air purification system in addition to semi annual maintenance.
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Vincent King
via Google
Sun Kool installed our air conditioning and have provided maintenance service since installation. They always provide first class service and are prompt
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Dwayne Cyr
George, Chris and Drew. From beginning to end we couldn’t be happier with the end result. We needed complete replacement on our system. George was awesome going over in detail all the options. Chris and Drew we great, on time, efficient and friendly. I have...
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Jan Goess
Sun Kool is awesome! We are Kool Club members and I highly recommend this membership. It has a lot of perks. Our air went out and James serviced our unit. He got to our home quickly and diagnosed the issue and had it fixed in...
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Mike Meyer
via Customer Survey
Keith was very professional and checked everything thoroughly. He stayed on task and was done in no time.
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Margo L
We had our annual a/c maintenance done by Sun Kool. The technician Matt arrived at the scheduled time. He was very personable & professional. He answered our questions in layman’s terms & did a thorough job checking the unit inside & out. He explained how...
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S C
via Google
Sun Kool is a great company! What makes it great? The technicians!! Harry by far is THE BEST! He does outstanding work, is professional, knowledgeable and friendly. It’s rare I say this but I trust this company. I highly recommend their maintenance program too!!
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Barbara Tinari
Simara is a very respectful and hardworking
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A Bogdan
via Google
Harry has been servicing my Heating, Ventilation , and Air Conditioning (HVAC) system twice a year since I moved to The Villages almost three years ago. He’s a friendly and professional technician who thoroughly inspects my system and cleans my permanent filter. Before I approve...
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Katherine Shannon
via Google
Could not have asked for a better experience from start to finish with sun kool. We had never worked with them before, but we had to get the AC fixed at my parent’s place while I was visiting and needed someone to come by asap....
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Frank Tarentino
via Google
This was the annual A/C system maintenance for our two air conditioning units. One unit is getting old, so we switched over to Sun Kool’s semi-annual maintenance plan; a better plan, a better price.
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Bonnie Waggoner
Sun Kool IS THE BEST! They are FAMILY Owned & OPERATED, and have been for 40 plus years ! The Family cares ! They are involved and very hard working! It’s the trickle down effect! Extremely Friendly, dedicated and service oriented employees, from the receptionist,...
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David Smetana
via Customer Survey
Jorge provided excellent service
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Joyce Hoffman
via Google
I was very pleased with Sun Kool Service and the Technicians. I did get three estimates, and George gave me the best price. I would recommend them to everyone.
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Valerie Keym
via Google
Exceptional service today from Carlos on my six month HVAC maintenance.Carlos was very meticulous and answered all my questions. He also took before & after pictures showing the various areas that were problematic & how he cleaned up. In all my years with Sun Kool,...
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Donna Verbridge
Christopher is a pleasure to have service our sir conditioner. He is courteous and thorough.
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Nancy Forest
via Customer Survey
The technician that came was very professional and knowledgeable. He explained the process to us very clearly. He gave us straightforward information with no “high pressure” sales pitch
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Charles Zaucha
He went above and beyond to get the job done and was very happy with his professionalism and grit to get the job done right.
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Steven Schultz
via Customer Survey
Very good system maintenance call – the technician Jonathan Padilla was excellent!
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Rose Baker
via Google
We needed a new Air conditioner system. We chose sunkool. Their people were out within two days installed our new system in four hours. Sun kool. installers were very professional and very courteous. I would recommend them to anyone.
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Crystal Burnham
Our heat in our clinic at Medone urgent care was not working, sun kool sent out service tech James who had our heat up and running in no time. James had all the parts and worked as quick as he could to heat back in...
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Douglas Juhl
via Customer Survey
The technician came on time. He fixed our HVAV issue with no wasted motion and told us how to more efficiently operate our system.
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BD Laferriere
Excellent experience thru all phases of an HVAC upgrade. Staff were responsive from the beginning of the process and explained what was needed and would be done and when. Prices were very competitive and we were satisfied throughout the experience. I would recommend Sun Kool...
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Judy Pressman
I had a great experience with Sun Kool for my heating and air conditioning needs. From the first call to the final service they were professional responsive and incredibly knowledgeable. The technician arrived on time explained everything clearly and made sure everything was working perfectly...
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Jason M
James was an excellent resource for us from day one of coming out. Our 15 yr old unit was shot and he gave us a temporary portable air unit until the components arrived from manufacturer. Installation was smooth and the guys were very knowledgeable and...
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Linda Schimoler
The techs were prompt, courteous, knowledgeable and professional. We appreciate SunKool and will continue to utilize their services
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Peggy Gianatasio
We had a maintenance check yesterday. Chad was very efficient and knowledgeable. Great job.
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Frances Mullin
Our service technician, Andrew, just left our home. We are extremely happy with his craftsmanship and professionalism. In minutes he diagnosed our problem and resolved all issues.Equally important to us, Andrew was a kind and pleasant human being. His personality alone sets him apart from...
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Martha Camp
via Google
From first contact to the completion of the new AC unit the service was outstanding! Joseph and James are an awesome team-professional, knowledgeable, courteous, and you can tell that they take pride in their work.I would highly recommend Sun Kool for any and all AC...
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Heidi Heinisch
via Google
Our air conditioner went out at 7 p.m. on a hot Florida day. The temperature in the house rose to 85 degrees quickly. I called Sun Kool as they had installed our unit. They were here by midnight with the correct part which was still...
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Keith Leber
Excellent service! Great technician. Explained my system to me.
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Olivia Seelig
via Google
Honest and reliable! I had another company come out to do a “maintenance” and they quoted me over $2k for duct cleaning. I called SunKool for a second opinion and within the hour they were at my house and quoted me a much more fair...
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Jerry Johnson
Michael did a great job and provided me with updates thru out time was at my home. Thank You!
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Brenda Huffman
via Google
I am very satisfied with Sun Kool! We have always received excellent service, but today was EXCEPTIONAL! We met Tim, who did our service. We upgraded our maintenance program and are having an Air Quality System installed.
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Barbara OConnor
I am a member of the Kool Club and just had my yearly maintenance. My tech was Jonathan Padilla. Jonathan was extremely thorough and efficient in his work. In fact, he discovered that my vent in the Master Bedroom was not open all the way...
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Liz Collins
Our AC went out on a Saturday. Tech came over at 11pm to diagnose the problem. Blower motor out. Control panel needs to be replaced. No parts dept open on weekends. Called Monday, parts were expedited and installed on Tuesday. Ruben showed up and went...
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Bruce Hanak
via Customer Survey
He is so helpful, efficient and professional
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Mary Amador
Very professional and courteous young man. Thank you Sun Kool for sending your best
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